Question 1

What data sources can I connect?

Accepted Answer

The platform supports Amazon Seller Central, Vendor Central, Amazon Advertising, Noon, Google Ads, Google Analytics 4, Google Search Console, and additional sources through configured integrations. Availability may vary by client workspace.

Question 2

How often is data refreshed?

Accepted Answer

Most metrics sync on a scheduled cadence with optional on-demand refresh from your dashboard. Advertising and marketplace reports may take longer depending on source API processing times.

Question 3

Is my data isolated from other clients?

Accepted Answer

Yes. Each client workspace is scoped to authenticated credentials. Users only see data for their assigned client account after login.

Question 4

Do you store marketplace passwords?

Accepted Answer

Access uses secure API connections and server-side credentials configured by your administrator. End users sign in with a client ID — not marketplace credentials.

Question 5

Can I filter by custom date ranges?

Accepted Answer

Yes. Apply custom from/to dates across revenue, ads, orders, and related modules. Cached data loads quickly while live sources refresh in the background.

Question 6

Is there a mobile-friendly view?

Accepted Answer

The dashboard and marketing site are responsive and optimized for tablets and phones for on-the-go monitoring.

Answers to common questions

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